Services
Service / 01
Home care / Domiciliary care
A personalised care service provided in the comfort of your home by professional carers. Home care visits range from one hour calls to all day or night calls, as many times during the day or night as required.
- Comprehensive personal care: including bathing, dressing, and skincare
- Medication management
- Meal preparation & assistance with eating
- Light housekeeping and bed making
- Assistance with shopping
- Respite care at home
- Day trips and outings
- Support with hospital or GP appointments
- Round-the-clock care services
Service / 02
Live-in care
Services for full time care needs in the comfort of your own home. With live in care, you will have a professional carer living with you 24 hours a day.
- Comprehensive personal care
- Meal preparation & assistance with dining
- Light housekeeping
- Medication management, hospital & GP visits
- Companionship
How We Deliver Care
Initial Referral
Initial Referral
If you sought care, you might have contacted Wigmore or been referred by social services. Your information is kept confidential. Before providing services, we'll discuss your needs with you, possibly involving your carer and social services, to ensure suitability from the start.Assessing the Need
Assessing the Need
We assess your care needs by consulting with you and your representatives, carers, doctor, and specialists. Specially trained staff conduct assessments with confidentiality, aiming to tailor services to your preferences.Assessing the Risks
Assessing the Risks
Opting for home care entails some risk, as caregivers aren't always present like in residential settings. Yet, many cherish the independence it provides. We conduct a careful risk assessment together to balance potential risks with benefits and offer suggestions to minimise any unnecessary risks, prioritising your well-being.Service Users Care Plan
Service Users Care Plan
Once your needs and risks are assessed, we work together with you, your carer, or representative to create a personalised care plan called the Service User Care Plan. This plan outlines the services we'll provide, including visit timings, tasks, objectives, and how we aim to achieve them, ensuring you're at the heart of the care process.Reassessing the Need and Reviewing the Care
Reassessing the Need and Reviewing the Care
Your needs may evolve, requiring adjustments to the level or type of care provided. With your input, we'll regularly review your needs and make necessary changes to the care plan. If there are any aspects of the care you'd like to modify, simply inform us, and we'll accommodate your requests.FAQs
Our domiciliary care agency offers a range of services to support individuals in their own homes. This includes assistance with personal care, such as bathing, dressing, and grooming, medication management, meal preparation, light housekeeping, companionship, and transportation for medical appointments or errands.
To arrange domiciliary care services, simply get in touch with our agency either by phone or through our website. We will schedule a consultation to discuss your specific needs and requirements. Our care coordinator will work closely with you to develop a personalized care plan that meets your preferences and goals.
Yes, all our caregivers are trained and qualified professionals. We have a rigorous recruitment process in place to ensure that our staff members are experienced, compassionate, and well-suited for the role. Our caregivers receive regular training and undergo background checks, ensuring that they meet the highest standards of care.
We take great care in matching caregivers with clients. During the initial consultation, we assess your needs, preferences, and any specific requirements you may have. Based on this information, we carefully select a caregiver who possesses the skills, experience, and personality traits that align with your needs. We believe in creating strong bonds between caregivers and clients to foster trust and promote continuity of care.
The cost of domiciliary care can vary depending on the level of support required and the duration of care. We will provide you with a detailed breakdown of the costs during the consultation process. As for insurance or government coverage, it is advisable to check with your insurance provider or local authorities to determine if you are eligible for any financial assistance or benefits that can help cover the cost of domiciliary care.
Book your visit
You can trust us to keep you safe. We will care and support you with the same compassion and attention as your own family but with the added benefit of our extensive training and expertise. We will bring you joy and pleasure by showing compassion and being your friend.